TokriBox • Shipping Policy

From your wishlist
to your doorstep.

Here’s what to know about delivery areas, order preparation, shipping charges, and receiving your TokriBox order.

Delivery areas

TokriBox delivers to [insert supported cities, localities, or PIN codes].

Before placing your order, select your location and confirm that delivery is available for your address. If you are unsure, contact us for assistance.

Order preparation

Orders are prepared within [insert order processing timeframe] after confirmation, subject to product availability.

The order cut-off time is [insert cut-off time, time zone, and applicable days]. Orders received after this time are processed [insert the next processing window].

If an item cannot be supplied, we will contact you about the affected item and available next steps.

Delivery timings

Our delivery hours are [insert delivery days and hours]. The usual delivery timeframe is [insert timeframe after order confirmation].

Scheduled delivery slots, where offered, are subject to availability. Please review any delivery estimate or slot shown before confirming your order.

Unless explicitly confirmed as guaranteed, delivery times are estimates and may be affected by traffic, weather, or operational delays.

Delivery charges

Delivery charges are [insert fee structure or how charges are calculated]. Applicable charges are shown before you confirm your purchase.

Minimum order value: [insert amount, or state that no minimum applies].

Free delivery: [insert eligibility and exclusions, or remove this paragraph if free delivery is not offered].

Address and availability

Please provide a complete delivery address, including your building or house number, street, locality, and PIN code, along with a reachable phone number.

Include useful access instructions, such as a gate number or building entry requirement. Please arrange for yourself or an authorised person to receive the order.

For address changes after ordering, contact us promptly. Changes are subject to serviceability and the order’s preparation or dispatch status.

Delays and missed deliveries

If your order has not arrived within the communicated timeframe, contact us with your order number.

If delivery cannot be completed because the address is incorrect, access is unavailable, or the recipient cannot be reached, we will attempt to contact you.

Redelivery arrangements and any applicable charges: [insert your redelivery policy].

Orders that remain undelivered are handled as follows: [insert cancellation and refund treatment, including any rules for perishable products]. Any applicable charges or restrictions must be disclosed before purchase and remain subject to applicable law.

Receiving your order

On receipt, check your order for missing items, incorrect products, or visible damage.

If something is wrong, contact us within [insert your issue-reporting window] with your order number and relevant details. Photographs can help us review the issue.

Store fresh and perishable products appropriately after delivery, following any product-specific storage instructions.

This policy does not limit your rights or remedies under applicable consumer law.

Need a hand with your delivery?

For delivery availability, address changes, or help with an order on its way, contact TokriBox. Keep your order number handy so we can assist you.

the.tokribox@gmail.com +91 96696 61688